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Letters (These are some of the nice letters folks wrote to us. The complaint letters are at the end.) "I cannot imagine working without these kinds of tools" -- J.H., Dayton OH "Now I have one without cigarette burns, masking tape, litho tape, and 3 names etched into it. Oh Boy!" -- J.M., Bridgeport, CT "... quite handy." -- J. S., Toronto, Ontario "My colleagues at work saw my galaxy gauge and demanded that they all have their own too." — H. T., Temecula, CA "... a wonderful, helpful product!" — W. N., Lemon Grove, CA "I pondered buying them for about a whole minute." — T. D., Orlando, FL "Nice products, great price!" — A. S., Hanover, PA "... wish you continued success with your fine products." — J. C., West Bloomfield, MI "I'm very impressed with all the tools." — C.B., Milwaukee, WI "I'm looking forward to getting some good use out of it." — T.C., Louisville, CO "Best investment! Great ruler." — J.M., Chicago, IL "Love the ruler! Don't know what I was doing without it all this time." — T.F., Austin, TX "Everyone has been oohing and aahing over all the measurements included on the gauge ..." — S.W., New York, NY "... your prices seemed low so I went for it. I'm a sucker for tools like these :) " -- L.T., Miami Lakes, FL "All the stuff you sent is very well done and useful. You are to be commended." -- G.L., Chatham, ON "Cool product! It reminds me of an updated, hipper version of the old Schaedler rulers. -- K.G., Chicago, IL "I'm a graphic design student, and I also work in the Graphic Arts industry, so this is a 'must have'" -- A.M., Guadalajara, Mexico "Have been looking for a good gauge rule for centuries--and yours looks great" -- C.S., Brighton, CO "I probably have all those handy resources somewhere on my desk but they aren't contained in a handy little ruler. I will suggest my coworkers buy their own so I won't have to tether it to my desk. -- J.T., Portland, OR "I am a traditional typesetter converted to a ‘desktop publisher’ I have always been a sucker for in-the-hand tools." -- E.P., Victorville, CA “... hard time justifying the price of Pantone swatches in the type of area I work. I'm hoping your product will be a useful substitute." -- S.L., Spring Hill, Queensland, Australia "It is one of those devices that are always needed but no one ever has one or knows where to get one...." -- J.M., NY, NY "... a Schaedler rule on steroids, but cheaper!" -- E.M., New York, NY "I'm looking forward to having a play with them. Cheers." -- C.R., Warrnambool, Australia "I could of used these tools when I was in graduate school!" -- N.P., Denver, CO "I hereby anoint you honorary Victorian and Melburnite." -- P.R., East Doncaster, Victoria, Australia "I teach a design course .. and thought it would be a great tool for my students." -- S.S., Silver Spring, MD "Looking forward to using your Galaxy Gauge tools. All the best, -- M.R., Tramore, Co. Waterford, Ireland "Thanks... I'm looking forward to using your tools. -- T.H., Doha "I think I will go ahead and have our campus bookstore order a bunch from you every semester ... It's the Swiss Army Knife of design!" -- M.E., Sacramento CA "... one of the students brought your gauge into class its the best one I ever saw so I ordered one for myself." -- L.S., Myerstown, PA "It's all OK! Thanks" -- P.G., Milano, Italy "I've been looking for one of these for a long time. Thanks." -- Dave -- D.J., DeLand, FL I've just received my order in the mail. Thanks very much for your help. -- R.P., Brisbane, Queensland, Australia "It looked very appealing to have such intricate tools for a graphic designer." -- F.H., Frederick, MD "... I really could have used this stuff LAST WEEK!!)?" -- J.P., Dayton, Ohio "Love all your tools." -- R.B., Peterborough, Ontario, Canada "Love my new tools!!! The ruler rocks - No more guessing if it is an 1/8 or a 1/16th! Yeah!" -- N.H., Dayton, OH "Nice Product, thank you." -- K.W., DeLand, Florida "I would like to thank you for the little extras an my order." -- C.B., Ocean Grove, Australia "I appreciate the effort you've put into sending me my orders." -- B.L., Pasay City. The Philippines "... I ordered one of your Galaxy Gauges and I love it! It's a very useful tool so I told my director at work about it and she would like me to order one for each of our designers" -- W.G., Washington, DC "Sounds like a gadget I've been looking for with today's mix of traditional and digital needs." -- N.H., Lindale, TX "I was looking to replace the plastic typerule that I received as part of the Corel Draw v3 package (a long time ago...) -- B.H., Dundee "Thanks a lot." -- O.T., Istanbul, Turkey "Thanks for the followup. This is awesome, and unprecedented ... I personally think that the coolest feature on the gauge is the angle chart. I never paid attention to geometry and math in high school, instead I drew pictures and doodles in my notebook. As a consequence, I can't guesstimate the degree of an angle to save my life. But now I won't have to fake like I know what I'm talking about anymore. I'm pretty happy about that. That's one less area of deception in my life." -- S.S., Ft. Wayne, IN "Thanks for the cool product. I have a million transparent type rulers but none of them seem to be as useful as this one." -- C.P., Monterey, CA "Thanks for your reply, and so fast. Thanks, really, for your help. It's nice to deal with a person." -- K.M., Evanston, IL "I've been doing this for about 20 years and these tools are as complete and comprehensive as any I've seen. -- P.T., Chicago, IL "I wish I would of had these tools years ago ... Just used the Harmonizer, it took all of about 2 minutes to find the perfect color combinations!" -- D.M., Altoona, PA "You're a credit to graphic artists everywhere!" -- M.M., Aurora, IL "Come to our country someday! -- H.G., Istanbul, Turkey "If you are in Cape Town, call." -- N.C., Cape Town. South Africa "I was looking for the Schadler ruler initially, but discovered yours in the magazine. Yours is definitely much more versatile and powerful. I'm sure my colleagues will be equally impressed" -- N.K., Bridgewater, NJ "When everyone in our department saw your ruler, they all wanted one." -- D.E., Bloomington, MN "... any method which can solve a few problems is always warmly welcomed." -- M.R., Carmarthenshire, Wales, United Kingdom "I prefer the inches version we are not so familiar with the metric system" -- O.M., Beirut, Lebanon "The Galaxy Gauge is the perfect tool for any student in design. I feel you will go a long way with this product." -- M.V., Brooklyn, NY "... very pleased with the stuff you sent." -- S.R., Nantwich, United Kingdom "Donskoj!!" -- R.W., Burlingham, NY "It is a beautiful, beautiful piece of work." -- D.N., Kingston, NY "If you are attempting to make satisfied customers, you are succeeding!" -- R.B., Marlborough, NH "It is very nice to receive such efficient and personal service" -- C.P., London, United Kingdom "Thank you for your kindness and for sending the products out so quickly." -- M.G., Munich, Germany "The Galaxy Gauge has become a regular part of our design work flow ... we absolutely love it!!!" -- J.M., Louisville, KY "They were exactly what I was looking for but couldn't find - just like an itch that you can't scratch!" -- D.V., San Francisco, CA "In my previous job, in a wood shop, I worked with a guy who we called "Pendejo" because he didn't know what it meant. He broke the edge off my best chisel, and when I told him he couldn't use my tools anymore, he got mad and threw a hammer at me. Luckily it was a pneumatic hammer and didn't fly straight so it only hit me in the arm. I threw my coffee at him. Neither of us got fired. Now I work at home and nobody touches my Galaxy Gauge." -- A.R., Waltham, MA "It is a pleasure, for once, to say that I feel I received more than my money's worth." -- R.G., Kamloops, BC, Canada "Your products are FANTASTIC!!!! All three guides will make my everyday life much easier. I especially love the color guide and have used it twice since I opened it today." -- L.P., N Ft Myers, FL "I really see the value in having a tool like the one you are offering ... I think that a lot of basic layout skills have been lost in the switch to computer based methods and that I will really benefit from approaching the process on a more hands on basis." -- D.W., Halifax, NS, Canada "I used to have a similar tool but that was a different job and I haven't seen one since. It will be great to have. I'm getting one for each designer here." -- K.T., Bentonville, AR "... am trying to start my career in graphic design so anything that can make my life easier as a designer would be great!" -- S.C., Rochester, NY "It seemed to me to be a pretty handy set of tools. Thanks for creating such a resource for your fellow graphic designers." -- N.S., Carbondale, IL "Just took a digital prepress class and a gauge was a recommended tool." -- E.J., Tempe, AZ "Wow! you do make it easy to be a customer. I will refer your site to friends and colleagues." -- J.R., New Westminster, BC, Canada "I am still giddy with excitement with the prospect of using them on a job for the first time. Can't wait ... You have very fine quality, useful and FUN products." -- K.R., San Luis Obispo, CA "Thank you for producing the equivalent of a swiss army knife for designers" -- D.G., Northridge, CA "Thanks again for supplying the kids. I can't tell you what a difference it makes to their training." -- C.A., Toughkenamon PA "Your tools will help me a great deal in my day-to-day work. Thanks! -- V.W., San Francisco, CA It's awesome! ... Your gauges are top quality" -- J.A., Miami, FL "WOW! You guys are great!" -- B.H., Vancouver, British Columbia, Canada " ... pleeeease don't ever go out of business!" -- L.P., North Ft. Myers, FL "A great little group of utilities, still very needed in the design world" -- J.C., Brooklyn, NY "What a great idea! A huge timesaver! -- T.G., Richmond, BC, Canada "Once again, thanks for all your help and excellent service." -- F.P., San Juan, Puerto Rico "They have come in very handy for me" -- J.O., Portarlington, Victoria, Australia "I have found both the Colour Harmonizer and the Gauge quite handy." -- J.S., Toronto, Ontario, Canada Complaint Letters "I didn’t find these to be too helpful. I’d like to return them. Thank you." -- J.F., Gainesville, FL "I was surprised I had to buy all of the pieces separately. Maybe you could do a full kit option in the future for other customers?" -- S.R., Arlington, VA "Glad you improved it. I was disappointed with the floppiness of the first one ... Thanks" -- L.A., Toughkenamon, PA "I received the package. However, it had more stuff than I ordered and no packing slip. The color chart is good, but the transparent "gauge" is fantastic!" -- A.H., Philadelphia, PA "Got my package today (the) Pocket Gauge wasn't in it! What happened? Thanks!" -- D.J., Lynchburg, VA "I'm sorry to say I found the gauge fairly useless. It's too big. I use an old one I got from somewhere, that is just one flat sheet. Fit my briefcase." -- H.S., Katy, TX "I was glad to hear of your economically priced tools. I look forward to receiving them. I just wanted to call your attention to the fact that your company name is spelled incorrectly at the top of the web page." -- M.E., Vadnais Heights, MN |
